The issue i find is i have users send me support questions that could be easily answered by a support center section much like Facebooks http://www.facebook.com/help. Since Jomsocial already knows and has allot of support material, if they can create a generic Help center that you can turn on that has all the generic help information like facebooks for using profile, groups, photos and so on. All the dat should be pre loaded so you can install Jomsocial turn on the help center and everything is done.